Interchanges: Round-table discussions with a guest resource held in a vendor-free environment. All attendees will have the opportunity to have their issues addressed as related to the topic. Times: 7:30am – 11am (Unless stated otherwise) Breakfast is provided.
Programs: 1/2 day (7:30am – 1pm) and full day (7:30am – 5pm) instructor led training.
Breakfast and lunch provided.
Breakfasts: 7:30am – 10am. Presentation with Q&A
August – December, 2019 Schedule
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August 27 — Project Management – Interchange
Guest Resource: John Weldin, CISSP, PMP, ITIL, Sr. Project Manager, SITA
Focus: Best Practices
Tools
Processes
Roles & Responsibilities
Managing Expectations
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September 24 – Service Desk – Interchange
Guest Resource: Krista Ciccozzi, Director of Service Desk, Nexworks
Focus: Team Building
Employee Engagement
How Have Customer’s Expectations Evolved
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October 8 — Interchange
Part 1 – Software Development Life Cycle
Guest Resource: D’Lovely Gibson, PMO, Global Marketing, Delta Air Lines
Focus: Best Practices
Buy-in
Tools
Implementing Software
Part 2 – Agile — Waterfall
Guest Resource: Joe Sisto, Director, IT PMO, Randstad
Focus:
How, When and Why is Agile and / or Waterfall Used in the
Software Development Life Cycle
Best Practices
Buy-in
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October 24 – Cloud Migration – Interchange
Guest Resource: Steve Cavanaugh, Formerly Director of IT, Printpack
Focus: Benefits
Pros & Cons
Making the Right Steps
Choosing the Right Partners
Tools
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November 12 – How to Plan & Execute Meetings That Produce Results
Guest Resources: Christel Craig, Director of Enterprise Systems, Printpack
2nd guest resource will be posted soon
Focus: Planning the Meeting
Set Meeting Expectations
Effective Facilitation (Keep Meeting on Target)
Problem Resolution
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December 10 – Women in IT & Business – Interchange
Guest Resource: Valerie Robin, PhD, CKM
Knowledge Manager, Infrastructure Management Services, SITA
Focus: Negotiation – Knowing When & How
How to Ask for Work Opportunities & Promotions
Knowing What to Say & How to Say It
Previously Scheduled
June 11 — Virtual & Augmented Reality Presentation and Hands-On Demonstration
Guest Resource: Don Locke with the CDC
Focus: What are AR & VR
How Are They Being Used
How to Develop Them Successfully
What’s Likely to Change in the Future
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June 4 — Women in IT & Business – Interchange
Guest Resource: Cynthia Shontz, Sr. Director, Southwire
Focus: Challenges for Women in the Workplace
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May 7 — Managing Up – Professional Development Program
Instructor: Rae Ann Bruno
Focus: Understanding Your Role
Communication (up, across, and down)
Goal Management
Team Building
Continual Service Improvement
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March 26 — Project Management – Interchange
Guest Resource: Glenn Kuban, VP of Enterprise PMO, Randstad
Focus: Standardizing
Communicating Need for Managers
Agile vs. Waterfall
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March 12 — Effective Vendor Management – Interchange
Guest Resources: John Goslin, CIO, Atlanta Mission and Larry Dudley, President of Professional Negotiations
Focus: Managing Vendors
Enhancing Relationships
Monitor Vendor Obligations
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February 26 — Negotiating & Influencing Others – 1/2 Day Program
Instructor: Kathy Miller, PMP
Focus: Styles of Negotiating
Win-Win Approach
Building Trust & Support
Dealing with Conflict
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February 5 — Service Desk – Interchange
Guest Resource: Krista Ciccozzi, Director of Service Desk, Nexworks
Focus: SLA’s
What Do You Track?
How to Develop Metrics
What Does Business Want
Location: The Georgian Club, 100 Galleria Parkway, 17th Floor, Atlanta
Registration: Click on registration form or contact Sandy Gaston at sandy@omicron.edu
Due to the ever changing world of our IT Departments, our advisory board, consisting of CIOs and Directors from Georgia based companies, reviews and approves our schedule every six months. This provides topics that are tailored to meet the present day needs and interests of our IT participants.