Objective: To develop skills to prepare, guide and enhance the effectiveness of others as they take more responsibility for achieving business results.
Target Audience: All I/T managers who desire to establish more effective relationships within their team and higher quality results in improving performance for high and low level performers.
Coaching Style and Techniques
Practicing / Feedback / Strategies
Problem Employees / High Performers
” Sellers Market” for I/T Professionals
Impact of Coaching on Retention
Setting Specific, Measurable Goals
Impact of Frequent Milestones
Applying a Coaching Model
A Three Part Process
Applying the Characteristics
The Ongoing Process of Feedback
Feedback vs. Criticism
Balance in Feedback
Problem Employees and High Performers
Counseling Discussion Process
Dealing With Problem Performers
Using Rewards–“Stars” vs. “Bench Warmers”
The Self-Revealing Coach
Using Feedback and Disclosure
Identifying and Communicating Your Values
The Importance of Passion to a Coach
Coach — Here’s Your Team !
The Right People vs. The Right Behavior
Team Member Strengths
Getting the Team To Do As Asked
Developing Personal Coaching Action Plans
Program Length: One Day
Professional Skills are the Key to the Effective Application of Technology to the Business Process.
Contact Sandy Gaston at firstname.lastname@example.org or 404-255-0096 for information, scheduling, and fees.